1. Who we are and how to contact us
Four Artisans operates from Sr. No. 32/1/1B, Opp. Mohan Marble, Pisoli Road, Pune, Maharashtra 411048, India. in or +91 98226 70454 and identify your enquiry or order. Please share only the information needed for us to locate and respond to your request.
2. Information you choose to share
Enquiries may contain your name, company, email, telephone or WhatsApp number, profession, destination, billing details, project description, drawings, reference images, quantities and scheduling requirements. Correspondence, quotations, approvals, invoices and payment references may be retained for order administration.
Do not send identity documents, financial credentials or unrelated personal or sensitive information unless a specific lawful need has been explained.
3. What the website forms actually do
The standard and international enquiry builders prepare a message in your browser. They do not submit an enquiry to a website database or save the brief in browser storage. The international file selector checks file names, extensions, size and count locally; files are not uploaded, scanned, stored by us or automatically attached.
The downloadable brief is created on your device. Attach files yourself when sending an email or WhatsApp message.
4. Email and WhatsApp drafts
Opening an email or WhatsApp draft creates a link containing the enquiry text and, for the international builder, selected file names. Your device, email application, WhatsApp and relevant service providers may process that information, even before you send the message, under their own policies.
Sending the message shares its content and any files you attach with Four Artisans through that channel. Avoid including confidential information in a draft link unnecessarily.
5. Why we use enquiry and order information
We use information to respond to requests, assess technical feasibility, prepare quotations, confirm drawings and approvals, carry out orders, arrange agreed packing or transport, issue invoices, manage payments, address concerns and meet legal obligations.
We seek any consent or other lawful basis required for the relevant processing. We do not treat an enquiry as consent to unrelated promotional messages.
6. Service providers and necessary sharing
Information may be shared where needed with our team, professional advisers and providers involved in hosting, communications, payments, production coordination or agreed logistics. Couriers and freight agents may need recipient and shipment details.
Information may also be disclosed where lawfully required by authorities or necessary to establish or defend legal rights. We do not sell your personal information. Third-party providers process information under their own terms and applicable obligations.
7. Hosting logs, fonts, cookies and tracking
The website does not currently load advertising pixels, a third-party analytics collector or non-essential tracking cookies. Its conversion-event hooks are local browser events without an installed analytics destination. Hosting or infrastructure providers may keep ordinary access and security logs, including IP addresses, request details and timestamps.
Google Fonts is used for the site’s typography, so loading pages can contact Google’s font services and disclose connection data such as your IP address and browser information. External sites may set their own cookies when you use them.
8. External links and international processing
Links to Google Maps, Google reviews, LinkedIn, Instagram, WhatsApp and other services take you to separate providers. These services, email providers and hosting infrastructure may process information outside India. Review their privacy notices before sharing information.
A link is not a promise that Four Artisans controls those services or their data handling.
9. Retention and security
We retain enquiry and order records for as long as reasonably needed for the stated purpose, follow-up, applicable tax and accounting requirements, dispute resolution and other legal obligations. Retention depends on the type of record; there is no single automatic deletion period promised here.
We take reasonable organisational and technical precautions appropriate to the information, but no internet transmission or storage system can be guaranteed completely secure. Agree special confidentiality and file-transfer arrangements before sending sensitive production files.
10. Your requests and choices
You may ask about the information you have shared, request correction or deletion where applicable, withdraw consent for processing based on consent, or raise a privacy grievance using our contact details. We will assess and respond under applicable law, may verify identity proportionately, and will explain where legal obligations or other lawful grounds require retention.
Withdrawing consent may affect an enquiry or service that needs the information, but does not undo processing already lawfully carried out.
11. Project photographs and client artwork
Project drawings and artwork are used for the agreed technical or commercial purpose. Identifiable client projects, personal details and confidential artwork will not be published as promotional material without appropriate permission or another lawful basis.
Tell us about confidentiality restrictions before sending files so that suitable arrangements can be agreed.
12. Children and policy changes
This business website is intended for people making project enquiries, not for collecting children’s information. If you believe a child has provided personal data, contact us so that we can assess appropriate action. We may update this notice when the website or business process changes; a new upload backend or analytics service will require an updated notice before activation.
The effective date shown on this page identifies this version.