Business draft for Four Artisans. Review with Indian legal counsel before publication or reliance.
Custom work
Goods made to an approved custom drawing or design are not equivalent to standard retail products. Return, rework or refund assessment is subject to applicable law and agreed specifications.
Cancellation
Before production, cancellation may be assessed against completed design, programming, procurement and administration work. After machining begins, costs and recoverability should be assessed case by case.
Defects and damage
Report apparent transit damage at receipt with photographs and packaging details. Document suspected non-conformity promptly so Four Artisans can assess inspection, rework, replacement or refund options.
Client-supplied material
Claims related to latent fractures, damage or variability in client-supplied material are subject to the accepted machining-risk terms.